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Simple and secure centralized access management for leading retail chain’s IoT devices

Tomi Liias, Sales Director Scandinavia, Tosibox Oy

As all other large organizations, even a retail chain with hundreds of outlets has to allow external partners access to its IT network and systems. Each user is a potential risk from the IT perspective, which is why remote access rights are extremely carefully managed.

The retail chain’s outlets have 2,000 devices and systems such as building automation, camera surveillance, freezers, bottle recycling machines and access control. Their careful management was extremely laborious and time-consuming, causing a chronic headache on operations.

Our customer was looking to execute an extensive IoT security project. Retail business faces the same problems as many other industries: devices that are not originally designed to withstand threats from open networks are being connected.

Secure remote access

The retail chain wanted to build secure connections to its devices and chose TOSIBOX® solution. The award-winning connectivity technology was first piloted in a few outlets to improve cyber security and test remote connections. TOSIBOX® Locks were installed to stores to be remotely connected with a TOSIBOX® Key, creating a fully secure VPN tunnel between the devices.

One TOSIBOX® Lock protects all devices behind it, lifting the cyber security to a high level. Hacking of these devices could cause significant damage. The retail chain wanted to ensure the security before anything regrettable happened.

IT/OT convergence solved

Tosibox helped creating a controlled OT network of always-on VPN connections for remote maintenance, continuous monitoring, real-time data collection and data logging. After a successful implementation, the solution was easily scaled to hundreds of outlets. The retail chain was able to build a network that corresponded to the challenges of operational business, independent of IT.

TOSIBOX® Virtual Central Lock enabled combining IT and OT network without users being able to access devices or any other parts of the network than those that they have been granted access to.

Easy access rights management

TOSIBOX® Virtual Central Lock cut centralized access management work time from days into minutes, enabling easy management of big networks without special IT skills. With TOSIBOX®, a new variable online with access rights takes a few minutes, whereas with old-fashioned IT networks completing the same task took days or weeks.

Now our customer is able to build a secure network comprising the devices and outlets that also external users can easily access in a cyber secure fashion. Thanks to TOSIBOX® Virtual Central Lock, they can limit the external contractors’ visibility and access to devices in an efficient way that saves time and effort, while also guaranteeing a cyber secure OT infrastructure.

Learn more about this case study. Please see our other references as well and contact us to learn more.

“With TOSIBOX® solution, a new variable online with access rights takes a few minutes, whereas with old-fashioned IT networks completing the same task took days or weeks.”

Tomi Liias, Sales Director Scandinavia, Tosibox Oy