MilestoneCompany Internal Notification (CIN) 1-3 months prior to EoSN
DescriptionCIN notification contains planned dates and activities for TOSIBOX® products End of Life procedure. CIN is announced for a discontinued product 1 to 3 months prior to the End of Sale (Eos) notification.
MilestoneEnd-of-Sale Notification (EoSN) Period 3-6 months prior to EoS
DescriptionEoSN notification defines the day after which a TOSIBOX® product is no longer available for purchase from Tosibox OY. End of Sale date is announced for a product 3 to 6 months prior to the effective date. The discontinued products will not be available for quotes after the discontinuance date.
MilestoneLast Service/Repair Contract Renewal Date (LSRCRD)
DescriptionLast Service/Repair Contract Renewal Date is the date after which service contracts cannot be extended or renewed. Support services or contract updates purchased prior to EoS notification can be assigned to affected products.
MilestoneEnd of Sales
MilestoneLast Hardware Ship Date (LHWSD) 1 month from EoS
DescriptionLast Hardware Ship Date defines last date when hardware product can be shipped from Tosibox OY. Defined as 1 month from EoSN. Actual ship date is dependent on lead time.
MilestoneEnd of Repair/Replacement Service (EoRMA) 2 - 3 years from EoS
DescriptionAfter End of Repair/Replacement Service date the affected products' service or repair contracts are no longer valid. Defined as 2 years from LHWSD directly to customer or 3 years from LHWSD to Distributor.
MilestoneEnd of Product Support – HW&SW (EoPS) 5 years from EoS
DescriptionEnd of Product Support is the date after which hardware or software engineering support will no longer be available. This date is generally 5 years from the End of Sale date. Security patches and other critical system software fixes will be made available during this time on Tosibox’s discretion.